As a global leader in business process management (BPM), HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. HGS is a part of the multi-billion dollar conglomerate Hinduja Group with over 44,000 employees across 70 delivery centers in seven countries, making a difference to some of the world’s leading brands across nine key verticals including healthcare insurance, telecom, BFSI, e-commerce, etc.
HGS has experienced rapid growth and development in the past couple of years in many spheres, gender equality being one of them. This is significant considering the important role that women play in the socio-economic growth of the country. Today, we stand strong at 40:60 ratio (female: male) and more than 275 Persons with Disabilities (PwDs) in our overall headcount for HGS India. We recognize the value of diversity in our workplace and strive to promote fairness and equal employment opportunities to all.
Here are some of the important programs and benefits for our women colleagues:
Capability Building Program
Under the capability building programs, Agrima is an exclusive training program for our women employees, with an intent of enabling them to unleash their true potential. It promises to support all women participants with the necessary attitude, skills, knowledge to reshape their professional and personal journeys.
An employee with a minimum of three years of continuous service in the company can apply for a planned sabbatical leave for absence from work.
Safe Workplace Approach
HGS values a workplace culture that promotes inclusion by implementing a zero tolerance policy for bullying, discriminating, harassing or victimizing behaviour.
Employee Assistance Program
Employee Assistance Program (EAP) is an HGS initiative wherein an employee can seek guidance and assistance from a qualified expert / coach to make a positive difference to their lives in areas such as relationship, work, health & well-being, parenting, stress, legal, financial etc. We have partnered with an external agency - a pioneer in this field and qualified to understand the issues and provide support accordingly.
Women friendly policies
Maternity LeaveWe support women employees for Maternity, Adoption, Surrogacy and also allied leaves for illnesses or emergencies arising due to pregnancy. Post maternity allied benefits available to all women include Leave with and without Pay options as well as Flexi Work Options.
Child-care FacilitiesAn employee can avail the crèche/childcare facility for their children through the empaneled service providers with HGS.
Flexi OptionThere are flexi-work arrangements available for women employees on maternity or mothers returning to work.
Nursing, Lactation Rooms for Nursing MothersEach HGS facility has been equipped to support ‘Nursing Mothers’ by setting up of ‘Nursing Rooms’ or ‘Lactation Rooms’.